PS5 Error Codes
Real fixes for 31 verified PS5 error codes. Search by code number or browse by category. Every fix is sourced from official PlayStation Support documentation and cross-checked with reputable guides.
System
10 codes
Network
07 codes
Storage
03 codes
Disc
04 codes
Account
07 codes
- CE-108255-1Game or App ErrorSystem
A running game or application encountered an error and closed. This is one of the most common PS5 error codes and usuall...
- CE-100005-6Disc or Data Cannot LoadDisc
The PS5 cannot read a disc or load game data from storage. Common on physical disc versions of the console when a disc i...
- CE-100028-1Not Enough Storage SpaceStorage
Your PS5's internal SSD does not have enough free space to install, launch, or update a game. PS5 requires more free spa...
- CE-106485-4System or Game Data Read ErrorStorage
The console encountered a problem reading system software or application data. Often appears during disc-to-SSD copying ...
- CE-108262-9Network Data Transfer ErrorNetwork
An error occurred during a data transfer over the network. Typically means your Wi-Fi connection dropped or was too unst...
- CE-100002-3Application Update FailedSystem
A game or application failed to update. The error can appear during automatic background updates or when you manually tr...
- CE-107857-8Application Load or Update ErrorSystem
An error occurred while loading or updating a game. Often caused by database corruption or a broken game installation - ...
- CE-107750-0System Firmware Error During GameplaySystem
A system-level firmware error occurred while playing a game. Unusually persistent even on up-to-date consoles - reinstal...
- CE-108889-4System Software Update NeededSystem
Your PS5 is running outdated system software and needs an update before the requested action can proceed. Can also appea...
- CE-109573-5Error Starting GameSystem
An error occurred when starting a game on PS5. The game fails to launch and returns you to the home screen. Official Pla...
- CE-110538-8Blu-ray Disc Read ErrorDisc
The PS5 could not read a Blu-ray disc. The disc may be scratched, dirty, or the drive hardware could be at fault.
- CE-107649-7Disc and Installed Data MismatchDisc
The game disc you inserted contains content that differs from the game data already installed on your PS5. Common when s...
- CE-112069-9Data Transfer Error (PS4 to PS5)Network
An error occurred during a network data transfer - most commonly during a PS4-to-PS5 game data transfer. A wired connect...
- NW-102308-4Network Communication ErrorNetwork
A communication error occurred while connecting to PlayStation Network. Part of a family of NW- network errors that all ...
- NW-102417-5Network Connection Timed OutNetwork
The connection to PlayStation Network timed out. Your console reached out to PSN but did not receive a response in time ...
- NW-102636-8PlayStation Network Connection Timed OutNetwork
The connection to PlayStation timed out. Similar to NW-102417-5, this is a general network timeout that indicates your P...
- NP-104530-3Game or App Closed Due to ErrorSystem
The game or application closed unexpectedly because of an error. Typically a crash at the application level rather than ...
- NP-102947-3Internet Connection Too Slow for UpdateNetwork
The internet connection is too slow or unstable to complete a system or game update. PlayStation Network requires a stab...
- NP-102955-2Incorrect Sign-In InformationAccount
The PSN sign-in credentials entered do not match any account. This is a login failure error for your PlayStation Network...
- NP-102942-8Age Restriction Prevents This FeatureAccount
The feature, game, or content you are trying to access is not available for your account due to age restrictions set on ...
- WS-116328-1System Software Update RequiredSystem
Your PS5 must install the latest system software before you can use this feature or access PSN. Sony occasionally requir...
- WS-116329-2PSN Sign-In ID or Password MismatchAccount
The sign-in ID (email address) or password does not match a PSN account. This error appears specifically when the creden...
- WS-116331-5PlayStation Network Access Temporarily SuspendedAccount
Your account's access to PlayStation Network has been temporarily suspended. This is typically the result of a violation...
- WS-117224-7Two-Step Verification ProblemAccount
There is a problem with the two-step verification setting on your PSN account. This prevents login to PSN on the PS5.
- SU-101193-5System Software Error at StartupSystem
The PS5 encountered a system software problem that prevents normal operation. Official PlayStation Support says this is ...
- SU-101312-8Blu-ray Drive Not DetectedDisc
The PS5 system software cannot detect the Blu-ray disc drive. This is a hardware-level error and cannot be resolved by s...
- CE-100006-7External USB Drive Not RecognizedStorage
The PS5 cannot recognize an external USB storage device. Most commonly caused by an incompatible drive format, a USB 2.0...
- CE-109245-1Content License Cannot Be ConfirmedAccount
The PS5 cannot verify the license for a game or piece of content. Common after PSN network issues, account changes, or w...
- CE-107255-0PlayStation Plus Subscription Cannot Be ConfirmedAccount
The PS5 cannot verify your active PlayStation Plus subscription. This blocks access to multiplayer, PS Plus games, or cl...
- CE-34878-0Application Crash ErrorSystem
A game or application crashed and the PS5 returned you to the home screen. This code originated on PS4 and also appears ...
- E2-8223B400Server Connection ErrorNetwork
The PS5 could not connect to the server. This exception-class error is typically caused by PSN server congestion, mainte...
31 of 31 codes shown
Storage error? Get more SSD space
Storage errors like CE-100028-1 often mean your PS5 SSD is full. Adding a compatible M.2 NVMe drive is the permanent fix. See our tested PS5 SSD upgrade picks.
Getting ready for GTA 6?
Launch is November 19, 2026. Run the PS5 Readiness Check to confirm your storage and setup are ready before launch day.