CE-100028-1
Not Enough Storage Space
Your PS5's internal SSD does not have enough free space to install, launch, or update a game. PS5 requires more free space than the install size alone because it needs temporary working space.
What causes this error
- Internal SSD is full or near full
- Large game updates require temporary scratch space
- Captured videos and screenshots consuming storage
How to fix CE-100028-1
- 1
Go to Settings > Storage > Games and Apps and delete games you are not currently playing.
- 2
Move PS4 games to an external USB drive: Settings > Storage > USB Extended Storage.
- 3
Delete old screenshots and video clips via the Media Gallery.
- 4
Check how much free space you have: Settings > Storage shows the breakdown.
- 5
Consider adding an M.2 NVMe SSD - see our PS5 SSD upgrade guide for compatible drives.
Permanent fix for storage errors
If you are repeatedly hitting storage errors, the lasting solution is expanding your PS5 internal storage with a compatible M.2 NVMe SSD.
See our tested PS5 SSD picksFAQ
What causes PS5 error CE-100028-1?
Internal SSD is full or near full Large game updates require temporary scratch space Captured videos and screenshots consuming storage
How do I fix PS5 error CE-100028-1?
Go to Settings > Storage > Games and Apps and delete games you are not currently playing. Move PS4 games to an external USB drive: Settings > Storage > USB Extended Storage. Delete old screenshots and video clips via the Media Gallery. Check how much free space you have: Settings > Storage shows the breakdown. Consider adding an M.2 NVMe SSD - see our PS5 SSD upgrade guide for compatible drives.
Do I need to reset my PS5 to fix this error?
A full factory reset is rarely needed. Start with the basic steps: restart the console, check for updates, and rebuild the database in Safe Mode. Only contact PlayStation Support or consider a reset if all other steps fail.