CE-112069-9
Data Transfer Error (PS4 to PS5)
An error occurred during a network data transfer - most commonly during a PS4-to-PS5 game data transfer. A wired connection resolves the majority of cases.
What causes this error
- Unstable Wi-Fi interrupting the transfer
- Both consoles not on the same local network
- Router instability during a long transfer
How to fix CE-112069-9
- 1
Connect both consoles to the router via Ethernet cables for the most reliable transfer.
- 2
Ensure both consoles are on the same local network - same router, not a guest network.
- 3
Restart the router before starting the transfer.
- 4
If Ethernet is not possible, transfer game data via a USB storage device instead (Settings > System > Transfer Data from PS4 > Using USB Storage Device).
- 5
Keep both consoles powered on and do not let them enter rest mode during the transfer.
FAQ
What causes PS5 error CE-112069-9?
Unstable Wi-Fi interrupting the transfer Both consoles not on the same local network Router instability during a long transfer
How do I fix PS5 error CE-112069-9?
Connect both consoles to the router via Ethernet cables for the most reliable transfer. Ensure both consoles are on the same local network - same router, not a guest network. Restart the router before starting the transfer. If Ethernet is not possible, transfer game data via a USB storage device instead (Settings > System > Transfer Data from PS4 > Using USB Storage Device). Keep both consoles powered on and do not let them enter rest mode during the transfer.
Do I need to reset my PS5 to fix this error?
A full factory reset is rarely needed. Start with the basic steps: restart the console, check for updates, and rebuild the database in Safe Mode. Only contact PlayStation Support or consider a reset if all other steps fail.