CE-108889-4
System Software Update Needed
Your PS5 is running outdated system software and needs an update before the requested action can proceed. Can also appear when a system update installed incorrectly.
What causes this error
- System software out of date
- Previously failed or corrupted system update
How to fix CE-108889-4
- 1
Go to Settings > System > System Software > System Software Update and Settings > Update Now.
- 2
If the update fails over the internet, download the PS5UPDATE.PUP file from playstation.com to a USB drive.
- 3
Create the folder path PS5/UPDATE/ on the USB drive and place the update file inside.
- 4
Boot into Safe Mode (option 3) to update from the USB drive.
- 5
Contact PlayStation Support if all update methods fail.
FAQ
What causes PS5 error CE-108889-4?
System software out of date Previously failed or corrupted system update
How do I fix PS5 error CE-108889-4?
Go to Settings > System > System Software > System Software Update and Settings > Update Now. If the update fails over the internet, download the PS5UPDATE.PUP file from playstation.com to a USB drive. Create the folder path PS5/UPDATE/ on the USB drive and place the update file inside. Boot into Safe Mode (option 3) to update from the USB drive. Contact PlayStation Support if all update methods fail.
Do I need to reset my PS5 to fix this error?
A full factory reset is rarely needed. Start with the basic steps: restart the console, check for updates, and rebuild the database in Safe Mode. Only contact PlayStation Support or consider a reset if all other steps fail.