CE-100002-3
Application Update Failed
A game or application failed to update. The error can appear during automatic background updates or when you manually trigger an update from the library.
What causes this error
- Insufficient free storage for the update
- Network connection interrupted the download
- Outdated PS5 system software
- Server-side issue at PlayStation Network
How to fix CE-100002-3
- 1
Check free storage: Settings > Storage. The update needs temporary working space beyond the patch size.
- 2
Delete unused games to free space, then retry the update.
- 3
Check the PSN status page (status.playstation.com) to rule out server issues.
- 4
Update PS5 system software first, then retry the game update.
- 5
Delete the game and reinstall it fresh from your library.
- 6
Restart the console and retry the update.
FAQ
What causes PS5 error CE-100002-3?
Insufficient free storage for the update Network connection interrupted the download Outdated PS5 system software Server-side issue at PlayStation Network
How do I fix PS5 error CE-100002-3?
Check free storage: Settings > Storage. The update needs temporary working space beyond the patch size. Delete unused games to free space, then retry the update. Check the PSN status page (status.playstation.com) to rule out server issues. Update PS5 system software first, then retry the game update. Delete the game and reinstall it fresh from your library. Restart the console and retry the update.
Do I need to reset my PS5 to fix this error?
A full factory reset is rarely needed. Start with the basic steps: restart the console, check for updates, and rebuild the database in Safe Mode. Only contact PlayStation Support or consider a reset if all other steps fail.