CE-100005-6
Disc or Data Cannot Load
The PS5 cannot read a disc or load game data from storage. Common on physical disc versions of the console when a disc is scratched, dirty, or inserted incorrectly.
What causes this error
- Scratched or dirty disc
- Disc inserted upside down or at wrong angle
- Corrupted installed game data
- Faulty disc drive (hardware)
How to fix CE-100005-6
- 1
Eject the disc and inspect it for scratches or smudges.
- 2
Clean the disc with a dry, lint-free microfiber cloth, wiping from the center outward.
- 3
Reinsert the disc firmly - label side faces the front panel on horizontal consoles.
- 4
Try a different disc to determine if the problem is the drive or the specific disc.
- 5
Delete the installed game data and reinstall from the disc.
- 6
If all discs fail to read, the drive hardware may need professional service - contact PlayStation Support.
FAQ
What causes PS5 error CE-100005-6?
Scratched or dirty disc Disc inserted upside down or at wrong angle Corrupted installed game data Faulty disc drive (hardware)
How do I fix PS5 error CE-100005-6?
Eject the disc and inspect it for scratches or smudges. Clean the disc with a dry, lint-free microfiber cloth, wiping from the center outward. Reinsert the disc firmly - label side faces the front panel on horizontal consoles. Try a different disc to determine if the problem is the drive or the specific disc. Delete the installed game data and reinstall from the disc. If all discs fail to read, the drive hardware may need professional service - contact PlayStation Support.
Do I need to reset my PS5 to fix this error?
A full factory reset is rarely needed. Start with the basic steps: restart the console, check for updates, and rebuild the database in Safe Mode. Only contact PlayStation Support or consider a reset if all other steps fail.